Unified Voice Processing Servers

Managing voice message processing is a key component of your telephone system.The Stratagy ES8, ES48, and ES96R2 voice processing systems integrate with the Strata CIXTM business communication system to provide:

  • Automated Attendant to answer incoming calls
  • Call Routing to direct calls to the person or department the caller wants
  • Telephone Answering to take messages when an employee is unavailable
  • Voice Messaging to create, send, receive, forward, and save voice messages . Audiotex to play pre-recorded information on demand . Call Screening to announce the calling party
  • Message Notification to let users know when a voice message arrives
  • Unlimited Mailboxes to accommodate as many as your application requires

StratagyTM voice processing gives you the ability to:

  • Simplify voice mailbox operation through LCD feature prompting and soft key operation on your telephone . Record calls directly into your voice mailbox with a single button on your telephone
  • Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
  • Make customer communication easier using Text-to-Speech and Automatic Speech Recognition technology . Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

Customize voice processing functions using Stratagy's Token Programming, a powerful yet simple scripting language. Tokens can add or enhance voice mail features and functions such as recording and playback or audio files, or using DTM F entries by callers to provide data response or special call routing. Tokens can perform functions as simple as a hook-flash, and as complicated as an IVR application, specific to your needs. Token Programming is developed and deployed by Authorized Toshiba Dealers.

Stratagy ES8, ES48, and ES96R2 server-based systems integrate voice message processing with Strata CIX busi- ness communication systems via digital SMDI integration or analog DTMF integration. Stratagy ES8/ES48/ES96R2 provides the utmost in advanced voice processing capabjlity and scalability.

SPECIFICATIONS

Model Stratagy ES8 Stratagy ES48 Stratagy ES96R2
Capacities Minimum configuration 4 ports,expandable to 8 ports byadding a voice board.
Message storage 2,000 hours. Unlimited mailboxes.
Minimum configuration 4 ports, expandable in 4 or 12-port increments to 48 ports by adding voice boards.
Message storage 2,000 hours. Unlimited mailboxes.
Minimum configuration 4 ports, expandable in 4 or 12-port increments to 96 ports by adding voice boards.

Message storage 2,000 hours. Unlimited mailboxes.
Width - Metric (English) 310 mm (12.2 in.) 198 mm (7.8 in.) 483 mm (19 in.)
Height - Metric (English) 84 mm (3.3 in.) 432 mm (17 in.) 178 mm (7 in.)
Depth - Metric (English) 325 mm (12.8 in.) 457 mm (18 in.) 480 mm (18.9 in.)
Weight - Metric (English) 6.8 k (15 lbs.) 15.9 k (35 lbs.) 12 k (26.4 lbs.)
Power Supply Unit (PSU) Initially Built-in
Primary AC Power Input AC 115VAC at 6.0 am s maximum, or 230VAC at 3.5 am s. AC Frequency Single-phase (48Hz - 62Hz).
Power Backup Uninterruptible Power Supply (UPS) is required for power backup similar to the ones used for computer systems and networking epuiqment
Cooling One internal fan
Operating Temperature 39-1040 F (4-400 C)
Operating Humidity 20-80% relative humidity without condensation
Storage Temperature -4-1400 F (-20-600 C)
Compliance Safety: UL EMC: FCC Part 15 Class A (Subpart J)
Chassis Installation Desk top Mid-tower 19" Rack-mount
Chassis Slots 2 PCI 4 PCI, 1 ISA 8 PCI, 1 ISA
Data Storage Media IDE Hard drive 40GB
CD/ROM Drive CD/RW
Floppy Disk Drive 3.5" 1.44MB
Tape Drive Backup Not supported 0ptional 40GB 0ptional 40GB
RAID RAID 5 external kit RAID 1 internal kit,or RAID 5 external kit IDE drive mirroring kit, RAID 5 Internal kit, or RAID 5 external kit
CPU Intel Celeron 2.0 Ghz processor Intel Celeron 2.0 Ghz processor Intel Pentium 4 2.0Ghz processor
Memory 512MB RAM 512MB RAM 512MB RAM
Operating System Microsoft Windows 2000 Professional Embedded Microsoft Windows 2000 Professional Embedded Microsoft Windows 2000 Server
Voice Resources Intel Dialogic voice boards 4-port or 12-port
Modem 56Kbps v.90
Communication Ports Two RS-232 COM ports
Network Interface Connection One 10/100BaseT Network Interface Connection
Connection to Strata CIX Voice path connection via analo station ports, call control and signaling via IPconnection.
Remote Access Modem. pcANYWHERE. Windows Remote Access to Servers (RAS).
Standard Applications Stratagy Voice Mail, Auto Attendant, Token Programming ,5-seat Unified Messaging.
Optional Applications Stratagy ES feature groups include additional Unified Messaging seats, Automatic Speech Recognition(ASR), Text-to-Speech, Fax Applications (ASR and Fax Applications not supported on ES8). Interactive Voice Response capabilities available via Token Programming or custom development
Application Installation All feature group application software is pre-installed. Optional applications are activated electronically through license control. IVR capabilities deployed by authorized Toshia dealers.


© Alpha Communications Technologies
800 Old Pond Road, Suite 702
Bridgeville, PA 15017

Phone 412.257.7200
Fax 888-257-2232

sales@contact-alpha.com