Unified Voice Processing

Managing voice message processing is a key component of your telephone system. The Stratagy iES 16 & iES32 voice processing systems integrate with the Strata CIXTM business communication system to provide:

  • Automated Attendant to answer incoming calls
  • Call Routing to direct calls to the person or department the caller wants
  • Telephone Answering to take messages when an employee is unavailable
  • Voice Messaging to create, send, receive, forward, and save voice messages . Audiotex to play pre-recorded information on demand . Call Screening to announce the calling party
  • Message Notification to let users know when a voice message arrives
    Unlimited Mailboxes to accommodate as many as your application requires

StratagyTM voice processing gives you the ability to:

  • Simplify voice mailbox operation through LCD feature prompting and soft key operation on your telephone . Record calls directly into your voice mailbox with a single button on your telephone
  • Manage voice, fax, and e-mail messages from your PC or telephone via Unified Messaging
  • Make customer communication easier using Text-to-Speech and Automatic Speech Recognition technology
  • Communicate effectively both in and out of the office with other employees and customers 24 hours-a-day, 365 days-a-year

Customize voice processing functions using Stratagy's Token Programming, a powerful yet simple scripting language. Tokens can add or enhance voice mail features and functions such as recording and playback or audio files, or using DTMF entries by callers to provide data response or special call routing. Tokens can perform functions as simple as a hook-flash, and as complicated as an IVR application, specific to your needs. Token Programming is developed and deployed by Authorized Toshiba Dealers.

The Stratagy iES16/iES32 integrates voice message processing on a single printed circuit card inside the Strata CIX chassis. Because there is no need for external connections, standard telephone ports, or separate power backup systems, the iES 16/iES32 decreases the cost and complexity of deploying voice mail applications.

SPECIFICATIONS

Model Stratagy iES 16 Stratagy iES32
Capacities Minimum configuration 4 ports, expandable in4-port increments to 16 ports via electronic upgrade. Message storage 100 hours. Unlimited mailboxes. Minimum configuration 4 ports, expandable in 4-port increments to 32 ports via electronic upgrade. Message storage 600 hours. Unlimited mailboxes.
Chassis Measurements Width Height Depth Weight
Metric 33 mm 191 mm 152 mm .4 kg
English 1.3 in. 7.5 in. 6 in. 8 lbs.
Power Supply Unit (PSU) Uses hosting Strata CIX power supply
Primary AC Power Input AC 120VAC, 4.0 amps maximum. AC Frequency Single-phase (48Hz - 62Hz)
Power Backup Provided by the power backup of the hosting Strata CIX chassis
Cooling Convection Processor fan
Operating Temperature 39-104° F (4-40° C)
Operating Humidity 20-80% relative humidity without condensation
Storage Temperature -4-140° F (-20-60° C)
Chassis Installation Printed circuit board installs in card slot in Strata CIX100, CIX200, or CIX670 chassis.
Compliance Safety: UL EMC: FCC Part 15 Class A (Subpart J)
Data Storage Media Compact Flash 2GB Hard drive 10GB
CPU Intel Pentium II 333Mhz processor
Memory 256MB
Operating System Microsoft Windows NT Embedded Workstation
Voice Resources On-board (16 channels maximum) On-board (32 channels maximum)
Modem Internal soft modem 36.6Kbps
Communication Ports One RS-232 COM port
Network Interface Connection One 1 0/1 O~BaseT Network Interface Connection
Connection to Strata CIX Direct backplane in slot in Strata CIX chassis
Remote Access Modem, NetMeeting, Windows NT RAS.
Standard Applications StratagY Voice Mail, Auto Attendant, Token Programming, 5-seat Unified Messaging
Optional Applications Stratagy ES feature groups include additional Unified Messaging seats, Text-to-Speech, Fax Applications. Interactive Voice Response capabilities available via Token Programming or custom development
Application Installation All feature group application software is pre~installed and activated electronically through license control. IVR capabilities deployed by Authorized Toshiba Dealers.

© Alpha Communications Technologies
800 Old Pond Road, Suite 702
Bridgeville, PA 15017

Phone 412.257.7200
Fax 888-257-2232

sales@contact-alpha.com